How do I track my order?

Return & Exchange Policy

How long will it take for my order to be delivered?

What is PD?

What does "order status" mean?

Contact us

What countries/regions do you deliver to? What courier service do you use? How long does it take for my order to arrive? How much is the shipping？

How long will it take to process my glasses? How do you handle processing delays?

Commissions

FIRMOO REFERRAL PROGRAM TERMS AND CONDITIONS

In case of queries, please ask help via LiveChat on our website or send an email to 

Help!!🤣I really can't recommend Firmoo enough!

 By sharing Firmoo with my friend, Firmoo'll give me 

 cash, and my friend will get a 

 off code on frames. Get 

 for 10 referrals.

Give 50% Off for You& Friends

Your Referral Coupon Code

New customers only Use code 

 at checkout to save 50% on frames from this page:https://www.firmoo.com/z/referral-eyeglasses.html

Hey,

How is everything going?

I'd like to share Firmoo.com with you.🤓🤓 It's an online optical store, providing prescription eyglasses and sunglasses. I am really impressed by their thousands of styles and the quite affordable price.

Trust me, you should never want to miss out! Here I got a nice coupon code from them, take it if you are planning for your new glasses.


50% off frames, code:


Just go and check their website: 

All of the best

I really recommend Firmoo.com if you need a new pair of glasses. Firmoo Store is affordable, quick, and has amazing customer service, you should never want to miss out!

Save half with my coupon

Shop by this link>>>

Your Referral Code

Share the 50% off code with your friends *Code is VALID for New Customers ONLY

Share FIRMOO with friends

After linking:

What happens after merging:

Enter your shipping phone number to receive SMS updates.

Receive order status updates via SMS sent to your shipping phone number.

SMS Notification Preferences

Shipping information for the following order(s) is available.

Confirm unsubscription

Email verification required to Confirm Unsubscribe

Please confirm this email address belongs to you before unsubscribing.

For security, please verify your identity to change your password.

Verify Your Identity

After I submit my withdrawal application, Firmoo'll process it within 1 week. The minimum withdrawal amount is $10 each time. Click <a style='color:#26ABFF' href='https://www.paypal.com/c2/webapps/mpp/paypal-fees'>here</a> for more details about the withdrawal as well as handling fee.

This operation is irrevocable. The generated coupon is valid for 1 months.

Balance Available:

#1 Account Operation

Name:

It's recommended to upload the copy of your prescription to "My Account-Account Settings-My Prescription". If the prescription filled in your order is wrong, please cancel the order and place a new one with the correct prescription.

Order Information - Order

Status History & Comments

ApplePay

UP TO 60% OFF - 4TH OF JULY SALE

The Very Merry Sale

BOGO FREE | Glasses & Sunnies Included

Refer A friend, Get $10 Paypal cash

Halloween Treat: BOGO from $19

A Time to Give Thanks: 

50% OFF SITEWIDE: 

Credit Card (Paypal guest)

 A collection for your digital life, top 6 blue-light blocking glasses to provide you a comfortable screen time. Available for both prescription and non-prescription.

A Collection for Your Digital Life | Firmoo.com

Credit Card

Normally the parcels will be delivered to you sooner than above time.

GooglePay

Name

5.No-Worry Warranty Coverage

No-Worry Warranty Coverage

Sorry, your browser does not support PayPal payments. Please use Credit Card or change your brower to use PayPal. 

PayPal

At Firmoo, we believe glasses shouldn't be expensive. Quality prescription eyeglasses and sunglasses, 24/7 Live Chat, Worldwide Shipping... From factory to your doorstep, we are here to meet all your optical needs.

At Firmoo, we believe glasses shouldn't be expensive. Quality prescription eyeglasses and sunglasses, 24/7 Live Chat, Worldwide Shipping... From factory to your doorstep, we are here to meet all your optical needs.

Professional Stylish Glasses at Affordable Price

Professional Stylish Glasses at Affordable Price

Check out this appealing frame I just found at Firmoo！

You can easily find the size of your frame by looking on the inside of your glasses temples (arm pieces). Below you'll find a quick guide to help you identify your frame size.

Place the card as shown (in the middle of your nose) and pay attention to the orientation

The Frame Size

Frame Size Guide

You could check and track your order in your Order List.

Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 

Covering any possible defect in materials and workmanship.

A dedicated CSR will reply within 24 hrs.

60-Day Return & Exchange

365-Day Warranty

Live Chat 24/7

One-on-One Service

Tracked Delivery

Personalized Customer Care

Please kindly leave your email or phone number.

Please explain your problem or share your thoughts.

Title

Processing time might be longer based on your lens complexity.

Processing Time

refund available after modification. Click “Submit” to receive it in your original payment account. Please check your payment account for the refund.

Credit Card/Debit Card: Up to 30 days. 30-day is the maximum time, and in most cases,  the refund will be reflected on your account in about one week, depending on the processing time of your bank.

Delivery time may be affected in holiday seasons.

Shipping Time

Alternatively, login with

Order does not exist. Please enter the correct order number.

Please use the following link and tracking number to track your package:

The tracking information may not be updated on the tracking site immediately sometimes

Tracking number hasn't been generated yet. Please wait for some time patiently or you can contact us for more information at 

Video Guides

Enter your email address below and we'll send you a link to reset your password.

An email including a short link has been sent to your email address. Follow the link in your email to create a new password.

If you continue to have trouble logging in, please contact us at

*Title

Enter your email address below and we'll send you an email message containing your new password.

Please make sure the following information is correct. Important for order notification and tracking.